KEY TAKEAWAYS
- Hooray Stays’ commission starts at 20% of NET nightly revenue (the nightly rate after the booking platform’s host fee, with cleaning fees and taxes excluded). Many managers calculate their percentage on gross, so always ask what the fee is calculated on.
- Matt and Carissa Codd own and operate their own short-term rentals and run Hooray Stays themselves. You can reach Matt directly at (832) 224-6713.
- The WiFi guest capture system converts travel nurses, patient families, and medical reps into a direct rebooking list, cutting Airbnb’s platform cut on repeat stays.
- Every Hooray Stays property includes daily human revenue management, a $1,500 damage waiver, signed guest ID verification, and consumables fully stocked at no extra charge.
- Fall and year-end can bring steady Medical Center demand, so pricing and guest experience matter right now. Ask us for a free property-specific revenue analysis.
Houston’s Texas Medical Center is the largest medical complex in the world. It employs more than 106,000 people, draws patients from every continent, and generates a steady, year-round demand for short-term rentals that looks nothing like beach tourism or concert weekends. If you own a property near the Med Center and you are handing it to a generic Airbnb management company, it is worth checking two things: how your commission is calculated, and whether your property delivers the specialized guest experience that medical travelers expect.
This post breaks down exactly what Medical Center STR management should look like, what the commission math actually costs you, and why Q4 is a bad time to have the wrong manager on your property.
๐ฅ Why Medical Center STRs Are a Different Animal
Medical Center guests are not your typical leisure traveler. Understanding who books these properties changes how a good manager prices, communicates, and retains guests.
The primary guest types break down into three categories:
- Travel nurses and locum physicians on 8 to 13-week contracts who want a quiet, well-stocked unit with reliable WiFi and a consistent check-in process.
- Patient families in town for surgeries, cancer treatment, or extended care at MD Anderson, Houston Methodist, or Memorial Hermann. These guests are under enormous stress. First impressions, clear communication, and a genuinely comfortable space matter more here than anywhere else.
- Medical device and pharma reps on recurring corporate trips who want a consistent property they can rebook without thinking about it.
What do all three have in common? They rebook. They refer. And they do not want to feel like they are staying in a revolving-door vacation rental. A manager who treats your Med Center property like a Galveston beach house is leaving the most valuable revenue channel on the table: the repeat direct booking.
๐ธ The Commission Math Every Owner Should Do
Property management companies quote their fee as a percentage, but not every manager explains clearly whether that percentage applies to NET or GROSS revenue. Industry guides commonly cite full-service management fees of roughly 20โ35% of revenue, and many managers calculate their percentage on the gross booking total (source). Always ask what the percentage is calculated on.
Here is a hypothetical example using a $150/night Houston Medical Center property, assuming 85% occupancy over 30 days.
- 30 days at an assumed 85% occupancy = 25.5 booked nights
- Nightly revenue = $3,825, plus a $150 cleaning fee per stay (assuming 3 stays) = $4,275 gross booking total
- Subtract Airbnb’s host service fee (about 15.5% under its host-only fee model, roughly $593) from the nightly revenue: NET nightly revenue = approximately $3,232
Now run the commission calculations:
- A manager charging 25% of GROSS: about $1,069 per month in management fees
- A manager charging 30% of GROSS: about $1,283 per month in management fees
- Hooray Stays starting at 20% of NET: approximately $646 per month in management fees
In this example, that is a difference of roughly $422 to $636 a month on one property. Your own numbers will depend on your rates, occupancy, and agreement, so also ask any manager whether supplies or maintenance are marked up.
Hooray Stays does not mark up consumables. Soaps, shampoos, coffee, and paper goods are stocked and included. No invoices showing up later for a $12 bottle of dish soap.
Hooray Stays and the Questions to Ask Any Manager ๐
| WHAT MATTERS | HOORAY STAYS | QUESTION TO ASK ANY MANAGER |
|---|---|---|
| Commission structure | โ Starts at 20% of NET nightly revenue | Is your percentage calculated on gross or net? |
| Guest screening | โ Signed rental agreement + government ID from every guest | Do you require a rental agreement and ID from every guest? |
| Revenue management | โ Daily human review of pricing | Does a person review my pricing, and how often? |
| Consumables included | โ Yes, fully stocked with no markup | Are consumables included or billed separately? |
| In-person property visits | โ Quarterly walk-throughs | How often will someone visit my property in person? |
| Direct rebooking capture | โ WiFi guest capture system | How do you help me build direct rebookings? |
| Owner accessibility | โ Call Matt directly at (832) 224-6713 | Who do I call, and how fast will I hear back? |
| Operators own STRs themselves | โ Matt and Carissa run their own properties | Do the owners operate short-term rentals themselves? |
๐ The Direct Rebooking Opportunity for Medical Center Owners
This is a revenue opportunity many Houston Medical Center property owners overlook.
When a travel nurse books your property through Airbnb, Airbnb collects a platform fee and that nurse becomes Airbnb’s customer, not yours. When her 13-week contract ends and she returns for another rotation three months later, she books through Airbnb again. You pay the platform fee again. Repeat this cycle and the platform fees on the same returning guest add up.
Hooray Stays installs a guest WiFi portal on every property. Every guest who connects to the property’s WiFi network is captured into the owner’s marketing list. That travel nurse, that patient family, that pharma rep, they all enter a direct communication and remarketing channel. When they come back, they can book direct. No platform fee. No middleman. The savings go to you and a lower rate for the guest, which makes the direct booking even more attractive.
For Medical Center properties where repeat stays are the norm rather than the exception, this system is not a nice-to-have. It can become a meaningful direct-booking channel.
Why Q4 Is the Worst Time to Have the Wrong Manager
Q4 at the Texas Medical Center is not necessarily slow season. Some patients schedule elective procedures before year-end insurance deductibles reset, and medical and corporate travel continues through the fall. That demand rewards properties that are priced correctly, presented professionally, and managed by people who understand the guest types walking through the door.
Automated pricing software that does not account for the Med Center’s academic medical calendar, end-of-year treatment patterns, or corporate booking cycles can misprice your property during the weeks it should be performing best.
Hooray Stays uses daily human revenue management. A real person reviews your property’s pricing every day, factoring in local demand signals, booking pace, and the Med Center’s own seasonal patterns. Software is a tool, not a strategy.
What Every Hooray Stays Houston Property Includes
- Yale smart lock with a unique door code per guest, so there are no lost keys and no lockbox vulnerabilities
- Ring exterior camera for arrival awareness and security
- Signed rental agreement and government-issued photo ID from every guest before check-in
- $1,500 damage waiver included on every reservation
- Breezeway safety certification
- STR permitting guidance for Houston, including the City of Houston STR registration certificate ($275 per year) required since January 1, 2026 (City of Houston ARA)
- UpClose Marketing membership, delivering premium branded products to guests
- Annual human trafficking prevention training for all staff (the City of Houston STR ordinance requires human-trafficking awareness training)
All of these are part of the management relationship from day one. Depending on the agreement there may also be a monthly technology fee (smart lock, Ring exterior camera, guest WiFi system); exact terms vary by property and agreement. See what’s included in Hooray Stays property management.
The Questions Medical Center Guests Ask ๐
A patient family checking in at 11pm after a long travel day from out of state may have a question about parking near Hermann Park. A travel nurse may ask about the quickest walking route to Memorial Hermann. Ask any manager how quickly guests get answers and who is accountable when something goes wrong.
At Hooray Stays, Matt and Carissa run the operation themselves, and you can reach Matt directly at (832) 224-6713.
Houston is also a city with a rich events calendar beyond the medical district. Guests coming in for a few extra days before a procedure might want to catch a live music weekend or a show at White Oak Music Hall. A good guest guidebook and a manager who knows Houston can point them there.
Matt and Carissa Are Not Middlemen
Here is something that sounds simple. Matt and Carissa Codd are based in Katy, TX, and own and operate their own short-term rentals alongside the client properties they manage. When Matt gives you advice about your Medical Center property, it comes from the same place his own decisions come from. He has skin in the game. He is not a corporate manager selling a service he has never personally used.
When you call (832) 224-6713, Matt answers. That level of access matters when something needs to be handled quickly, and in short-term rentals, things always need to be handled quickly.
New owners currently get the first 30 days commission-free, the setup fee is waived on select longer-term agreements, and agreements include a 30-day notice to cancel. Learn more about our Houston Airbnb property management.
If you own a property near the Texas Medical Center and you are serious about finding a manager who understands this market, the conversation starts at this scheduling link or by calling (832) 224-6713. Matt picks up.
Frequently Asked Questions โ
How does Hooray Stays calculate its management fee for Houston Medical Center properties?
Hooray Stays’ commission starts at 20% of NET nightly revenue: the nightly rate after the booking platform’s host fee, with cleaning fees and taxes excluded. Industry guides commonly cite full-service fees of roughly 20-35% of revenue, and many managers calculate it on the full gross booking amount, so always ask what a manager’s percentage is calculated on.
What makes Texas Medical Center STR management different from standard vacation rental management?
Medical Center guests, including travel nurses, patient families, and medical reps, tend to stay longer, rebook more frequently, and require more sensitive, knowledgeable guest communication than typical leisure travelers. A manager without a direct rebooking strategy can miss repeat revenue from this guest type.
Who can I reach at Hooray Stays when something comes up?
Hooray Stays is owned and operated by Matt and Carissa Codd, who run the operation themselves. You can reach Matt directly at (832) 224-6713.
What is the WiFi guest capture system and how does it benefit Medical Center property owners?
Every Hooray Stays property has a guest WiFi portal that captures guest contact information when they log on. This builds a direct marketing list of past guests, including repeat medical travelers, allowing for direct rebooking on future stays without paying Airbnb’s platform fee again.
Is there a setup fee or long-term contract required to work with Hooray Stays?
Hooray Stays agreements include a 30-day notice to cancel. The setup fee is waived on select longer-term agreements, and new property owners currently get the first 30 days commission-free. Exact terms vary by property and agreement.
Why does Q4 matter for Houston Medical Center STR properties?
Some patients schedule elective procedures before year-end insurance deductibles reset, and medical and corporate travel continues through the fall. Daily human review of pricing helps a property respond to that demand. Ask Hooray Stays for a free property-specific revenue analysis.
Keep reading ๐
- Surfside Beach Vacation Rentals for Fourth of July Weekend: Direct Booking Tips to Skip the Airbnb Markup
- Houston Texans Training Camp 2026: Where to Stay Near NRG Stadium for Family Weekends (Aug 2-4 & Beyond)
- Houston Texans Preseason Games 2026: Where to Stay Near NRG Stadium for Out-of-Town Fans (Book Direct)
Thinking about professional management? ๐ก
Get a free, no-pressure property analysis from Matt and Carissa, real Gulf Coast operators. Your first 30 days of management are on us.
Written by Matt & Carissa Codd, owners of Hooray Stays and active Texas Gulf Coast short-term rental operators. Last updated September 30, 2026. Questions? Call 832-224-6713.